Kali Beauty does not accept returns for Final Sale Items, Discontinued Items, Clearance Items, Special Order Items, or Wholesale Merchandise.
Kali Beauty offers a 14-Day return allowance on most merchandise.
Any return without a Return Merchandise Authorization form (RMA) will be regarded as an invalid return and will not be processed or credited a refund. Download here.
If a product is returned in a Used Condition* a non-negotiable 25% Restocking Fee will be deducted from your refund.
*If a product is returned in a used condition, i.e., a damaged product box, item tested or for any other reason that the item has been handled outside of the manufacturers packaging, a 25% restocking fee will be deducted from your refund. *Exclusions Apply*
DO NOT RETURN any product until you have contacted and received the RMA form from Kali Beauty Customer Service Team. Email us at: firstname.lastname@example.org or call at: (844) 742-2244 to receive a RMA for your return!