Customer Service: 10am – 3pm Central Time | (219) 802-5864

RETURNS, REFUNDS, & EXCHANGES

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Mon - Fri 10 a.m. - 5 p.m.

(219) 802-5864

Process Your Return

Submit details about your return below

General Online Return Policy

Kali Beauty does not accept returns for Final Sale Items, Discontinued Items, Clearance Items, Special Order Items, or Wholesale Merchandise.

Kali Beauty is offering returns/exchanges until January 30th for Holiday purchases.

Any items that have been opened or used are subject to a restocking fee, depending on the specifics of each customer case.

 

 

Need a return label to return a product? Process your return here!

 

If you use, turn on, or plug in the product

If a product is returned in a Used Condition* a non-negotiable 25% Restocking Fee will be deducted from your refund.

*If a product is returned in a used condition, i.e., a damaged product box, item tested or for any other reason that the item has been handled outside of the manufacturers packaging, a 25% restocking fee will be deducted from your refund. *Exclusions Apply*

Manufacturer Numbers & Addresses

Conair/BaByliss
WAHL
Gamma
Andis
Hot Tools
Caliber
1 Cummings Point Road
Stamford, CT 06902
1-800-326-6247
2900 N. Locust St.
Sterling, IL 61081
815-735-9245
815-625-6525
help@wahlclipper.com
1-888-864-6409
info@gammaplusna.com
1800 Renaissance Blvd
Sturtevant, WI 53177
262-884-2600
info@andisco.com
1 Helen of Troy Plaza
El Paso, TX 79912
1-800-487-8769
Email them through their website
1-703-860-6875
info@caliberprocorp.com
Click here to view Warranty Info
Click here to view Warranty Info
Click here to view Warranty Info
Click here to view Warranty Info
Click here to view Warranty Info
Click here to view Warranty Info