RETURNS, REFUNDS, & EXCHANGES

Call Customer Service

Mon - Fri 10 a.m. - 5 p.m.

(219) 802-5864

Process Your Return

Submit details about your return below

General Online Return Policy

Kali Beauty does not accept returns for Final Sale Items, Discontinued Items, Clearance Items, Special Order Items, or Wholesale Merchandise.

Kali Beauty is offering returns/exchanges until January 30th for Holiday purchases.

Any items that have been opened or used are subject to a restocking fee, depending on the specifics of each customer case.

 

 

Need a return label to return a product? Process your return here!

 

If you use, turn on, or plug in the product

If a product is returned in a Used Condition* a non-negotiable 25% Restocking Fee will be deducted from your refund.

*If a product is returned in a used condition, i.e., a damaged product box, item tested or for any other reason that the item has been handled outside of the manufacturers packaging, a 25% restocking fee will be deducted from your refund. *Exclusions Apply*

Manufacturer Numbers & Addresses