Customer Service: 10am – 5pm Central Time | (219) 802-5864

RETURNS, REFUNDS, & EXCHANGES

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Mon - Fri 10 a.m. - 5 p.m.

(219) 802-5864

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General Online Return Policy

Kali Beauty does not accept returns for Final Sale Items, Discontinued Items, Clearance Items, Special Order Items, or Wholesale Merchandise.

Kali Beauty offers a 14-Day return allowance on MOST merchandise.

Due to the COVID-19 pandemic, Kali Beauty isn’t accepting any used or opened products until further notice.

 

We are NOT responsible for lost or stolen packages after they have left our warehouse. We do apologize for any inconvenience this may cause.

 

Need a return label to return a product? Process your return here!

If you use, turn on, or plug in the product

If a product is returned in a Used Condition* a non-negotiable 25% Restocking Fee will be deducted from your refund.

*If a product is returned in a used condition, i.e., a damaged product box, item tested or for any other reason that the item has been handled outside of the manufacturers packaging, a 25% restocking fee will be deducted from your refund. *Exclusions Apply*

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