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General Online Return Policy

Kali Beauty does not accept returns for Final Sale Items, Discontinued Items, Clearance Items, Special Order Items, or Wholesale Merchandise.

Kali Beauty offers a 14-Day return allowance on most merchandise.

Any return without a Return Merchandise Authorization form (RMA) will be regarded as an invalid return and will not be processed or credited a refund. Download here.

If a product is returned in a Used Condition* a non-negotiable 25% Restocking Fee will be deducted from your refund.

If you use, turn on, open, or plug in the product

*If a product is returned in a used condition, i.e., a damaged product box, item tested or for any other reason that the item has been handled outside of the manufacturers packaging, a 25% restocking fee will be deducted from your refund. *Exclusions Apply*

DO NOT RETURN any product until you have contacted and received the RMA form from Kali Beauty Customer Service Team. Email us at: or call at: (844) 742-2244 to receive a RMA for your return!